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Zentrum • Mon-Fri 10-7, Sat 11-4
0732 94 53 10 • By appointment only

Privacy Policy

The legally binding version is the German one at Datenschutz

In brief:

  • We only collect data that you actively provide via our contact form or email.
  • Your data is used solely to process requests and fulfill binding contracts.
  • We use FormSubmit for email delivery, which involves data transfer to the USA.
  • You have the right to access, correct, or delete your personal data at any time.

This Privacy Policy comes into effect on 15 October 2026. It informs you about how we collect and process personal data when you visit our website or use our professional bookbinding services.

1. Data Controller

The entity responsible for data processing on this website is:

Bearcatdock GmbH
Landstraße 142
4020 Linz
Managing Director: Julia Schmid
Share Capital: 35.000 €
Email: [email protected]
Phone: 0732 94 53 10

2. Collection and Purpose of Processing

We process personal data based on the General Data Protection Regulation (GDPR/DSGVO) and the Austrian Data Protection Act (DSG). Processing occurs for the following purposes:

  • Contact Requests: When you use the form on the Contact page, we process your name, email address, and message to handle your inquiry (Art. 6 Para. 1 lit. b GDPR).
  • Contract Execution: To create quotes and execute bookbinding orders, we collect necessary contact and delivery details. For further details on business conditions, please see our Terms.
  • Communication: For phone inquiries or emails, we store the necessary data to maintain a history of correspondence.

We do not use analytics cookies or advertising trackers. Consent for the use of functional LocalStorage data is stored under the key brct-consent for 180 days.

3. Data Transfer and Third-Party Providers

For the technical transmission of form data, we use the service FormSubmit (formsubmit.co). This involves the transfer of your data to the USA. While FormSubmit guarantees basic security standards, we note that the level of data protection in the USA may not correspond to that of the EU.

Our hosting is provided by the following company:

World4You Internet Services GmbH
Wolfgang-Pauli-Straße 2, BT3
4020 Linz

Data is transferred to these providers only to the extent technically necessary to provide our services.

4. Storage Period and Deletion

We store your data only as long as necessary to fulfill the purposes for which it was collected, or as required by statutory retention periods (e.g., tax and commercial law obligations).

Inquiries that do not lead to a contract are deleted after the correspondence is concluded, unless consent for further storage is provided. For B2B transactions, the periods specified in the DPA apply.

5. Your Rights as a Data Subject

Under the GDPR, you have the following rights:

  • Right to access the data we have stored about you.
  • Right to rectification of incorrect data.
  • Right to erasure ("Right to be forgotten").
  • Right to restriction of processing.
  • Right to data portability.
  • Right to object to the processing of your data.

Please send any such requests to [email protected].

6. Supervisory Authority and Jurisdiction

You have the right to lodge a complaint with a supervisory authority. The competent authority is:

Österreichische Datenschutzbehörde (DSB)
Barichgasse 40-42
1030 Wien
https://www.dsb.gv.at

The place of jurisdiction for all disputes arising from this policy is Linz, Austria. We further adhere to the provisions of § 165 Para. 3 TKG 2021, the KSchG, and the FAGG.

Note: All photos used on the website are illustrative.